What counts as one space?
A room or area with its own bookable calendar. Two rooms that can be rented at the same time count as two spaces, even at the same address.
Does Pilotare track my members’ hours?
Yes. Both plans track included hours and remaining balances. Members can sign in and book with available hours from an active membership billed through Pilotare, or from a membership paid elsewhere with a studio-approved paid period and hours. No coupon is needed. Owners can also manage bookings and adjust individual member benefits.
For memberships billed through Pilotare, studios with live bookings enabled can offer recurring billing: new hours are added after a monthly payment is verified. For memberships paid elsewhere, the studio confirms each new paid period and available hours. Eligible extra hours use the member’s saved rate. Outside billing is not moved or charged automatically.
Does my Pilotare plan include studio rental hours?
No. Your plan pays for the software to run your studio. Customers pay separately to rent your space.
Do I need to replace my website?
No. Add a booking button or embed the time selector on your website. Guests finish their booking securely on Pilotare. You can also share the link in your Instagram bio. Explore Pilotare before activating a paid plan. To accept payments, choose a plan, complete Stripe verification, and turn on real bookings.
What if I have more than five spaces?
Our current plans support up to five spaces. Contact hello@pilotare.app to discuss your needs.