ROOM TO RUN YOUR STUDIO

Know what fits before you switch.

A straightforward view of the tools available today—and where you’ll still need another process.

Available

Bookable appointments & sessions

Offer family photos, headshots, or other sessions you host.

Set the price, duration, turnaround time, booking notice, and event dates.

Guests choose an available slot, accept your policy, and pay in full through Stripe.

Existing studio bookings block conflicting times.

Each slot accepts one booking; rescheduling is arranged with the studio.

Drafts stay private until published.

Available, optional

Session waitlists

Enable a waitlist for session dates with no available slots.

Guests share their name and email with permission to contact them about that date.

Owners can send invitations themselves or enable one automatic opening email per waiting guest and session date.

Automatic alerts use the background email service and recheck availability before sending.

Joining a waitlist does not reserve a spot.

Available

Customer & member CSV import

Preview up to 200 rows, add new contacts, and approve current paid periods for members billed elsewhere.

Existing contacts and memberships are preserved.

Subscription billing and payment history do not transfer.

Partial

Existing reservations

Google Calendar busy times can protect availability for a linked space; you can also block dates manually.

No bulk import of complete reservation, contract, or payment history.

Not available

Deposits & security holds

Rental checkout collects the full amount due.

Partial deposits and refundable card authorizations are not supported.

Available

Rental agreements

Owners add agreement text.

Renters must accept it before submitting a booking; the accepted text and time are saved with the booking.

This is not a separate e-signature service.

Available

Insurance documents

Collect private PDF or image uploads for a specific space and visit date.

Review each document, accept it, or ask the renter for an update.

Make uploads optional or require acceptance before new online rental and session bookings, including bookings using member hours.

Tours and owner-entered bookings are excluded.

Pilotare does not verify insurance or provide coverage.

Automatic

Insurance notification emails

Know when a document is ready for review.

New-upload alerts go to your enabled host notification address in Business settings.

Renters receive an email when you accept their document or request an update, including your note and a link to their private document page.

Track delivery in Notifications.

Not available

Signed waivers

Rental agreement acceptance is recorded, but a dedicated signed-waiver workflow is not available.

Partial

Arrival & access details

Saved arrival instructions appear on the booking confirmation page; confirmation emails link to the booking.

No timed door-code messages or smart-lock integration.

Partial

Recurring bookings

Owners can create weekly repeating bookings, up to 26 occurrences.

Renters cannot purchase a recurring rental series themselves.

Available

Promo codes

Create percentage or dollar-off codes for space rentals and paid sessions.

Choose an expiry date, share the code, and pause it anytime.

One code per booking; equipment, extras, and membership benefits are excluded.

Codes are reusable, with no per-customer redemption limit.

Not available

Staff roles & multiple users

One owner workspace.

No staff invitations or role-based team permissions.

Optional

Tour & session email reminders

Owners can enable a reminder email before confirmed tours and paid sessions.

Delivery uses the scheduled email service.

Pending, cancelled, unpaid, and practice bookings are excluded; visits less than two hours away are skipped.

Not available

SMS reminders

No automated text-message reminders.

Booking email tools are available.

Partial

Cancellations & refunds

Cancellation requests, owner decisions, and refund records are handled in the booking workflow.

A written cancellation policy does not automatically become a fee schedule or refund rule.

Available, basic

Reporting

Booking value, reserved hours, repeat customers, space booking totals, and customer payment totals.

No occupancy-based utilization percentage or full accounting suite.

Available

Data export

Download your workspace records as JSON in Account → Your data.

Includes customers, members, bookings, settings, and saved payment summaries; not third-party-only records.

Available

Multi-day rental checkout

Choose up to 14 dates for one space, with separate start and end times and one combined payment.

Daily rates and selected extras apply to each date.

Required insurance must be accepted for every day.

Standard rental rates only; membership hours are booked one day at a time.

Cancellation covers the whole reservation.

Overnight access, individual-day changes, and multi-day overtime payment requests are not included.

Available

Practice checkout

Use the separate Stripe practice connection to test a rental or appointment payment.

No real money moves.

This cannot verify a real bank payout.

Let’s talk about your studio.

Questions about setup, moving your records, or a workflow you rely on? Contact us before you switch.

Set up your studio